Every CRM dies the same death: nobody types things in. So we removed the typing. Your AI agents answer the calls and chats — and write the lead, the interests, the call log and the booking into SK CRM in one atomic step. Your team works the pipeline.
The data-entry problem isn't a training problem — it's a design problem. SK CRM was designed for a world where the agents do the writing and people do the deciding.
When SK Voice hangs up, the lead, its product interests, the call log and the appointment are created in one transaction. All of it lands, or none of it does — there is no such thing as a half-written customer, a booking without a lead, or a lead missing its call.
Every answer a customer gives — city, budget, preferred time — is captured once and carried forward. The next conversation, even about a different product, starts pre-filled. Your agents ask only what's new; your customers feel known.
A lead inbox with live counts, saved segments your team shares, and pipelines whose stages you define. The lifecycle is a guarded state machine — leads can't silently skip qualification, and lost isn't a graveyard: revival paths bring them back when they return.
Multi-step sequences across email, SMS, WhatsApp and Slack — written once, executed reliably, logged on the timeline. The quote chase, the service reminder, the win-back: they run whether or not anyone remembered.
Every activity appends to an immutable timeline — calls, edits, sends, stage moves. Nothing is ever silently changed, so "who touched this lead and when" always has an answer. And one contact can wear two hats: customer, vendor, or both — with the sales pipeline gated by role.
Tasks and activities, custom fields with conditional logic, full-text search, the voice ingestion contract, webhooks — every capability, illustrated.
SK CRM is the suite's customer source of truth: SK Voice reads it before answering a call, SK Chat reads it mid-thread, Billing invoices against it, and every product references contacts by ID — never copies. One Priya, everywhere.
SK CRM ships inside the Core Suite — one flat plan, your whole team in. The calculator shows what per-seat CRMs cost you as you grow.
core suite: CRM + calendar + tickets + works + catalog + inventory + notifications · billed in ₹, $ or €pricing details and the per-seat comparison live on the pricing page
Switch on the suite, point the agents at your phone and your chats — and watch the pipeline write itself.
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